Terms and condition
Astrologyswami.com provides certain terms and conditions to users, Vendors and the Buyers of our services and the products.
2. For our Vendors: Customer is always important to us and vendors supplying products to us must read the Return Policy of our site. Vendors supplying products to astrologyswami.com agree to all termes and conditions and have to follow the return policy of astrologyswami.com. Customers buying the product from online shopping is buying at the trust of site so astrologyswami.com takes the guarantee to supply products safe at the door step. Vendors must write the warranty so that customers make their mind according to that for buying the products. We want 100% satisfaction of the customers who is paying without seeing the product.
3. For the customers: Customers must read the warranty, Replacement policy before buying the products.
4. Return Policy and Warranty:
What is astrologyswami.com return policy?
If your product is defective inform immediately at our helpline number and get replacement at no extra cost.
How do I cancel an order?
You can cancel your order only if the order is not dispatched so call the helpline number immediately.
How long will it take to process my cancellation request?
Once you request the cancellation of your order
What are the modes of refund available after cancellation?
In order to confirm cancellation of item(s) in your order, you need to indicate your refund preference.
Modes of refund.
Back to Source - In this case, the money will be refunded back to the payment mode/account that was originally used to make the transaction.
Sellers on astrologyswami.com may offer certain types of Warranties. A Warranty is basically a guarantee given by the seller that a product is reliable and free from known defects and that the seller will, without charge, repair or replace defective parts within a given time limit and under certain conditions. When you buy an item which is covered by any of the warranties mentioned below, it means that your purchase is protected up to different levels, depending on the type of Warranty offered.
It is advisable to read the item description thoroughly and resolve all your doubts regarding the Warranty by using the email given or the tel no. provided on the Item Page.
Please note that any warranty offered has its own User Agreement, which is set by the seller and mentioned by the seller on the Item Page. We advise you to read the same carefully. Also note that the Warranties are offered by the sellers on astrologyswami.com and NOT by astrologyswami.com.
Following are the kinds of Warranties typically offered by sellers on astrologyswami.com:
• Manufacturer's Warranty:This is a Warranty specifically offered by the original manufacturer of the product. It means that the manufacturer will repair the product within a certain time period if there are any manufacturing or other defects found in it after the purchase.
• Dealer Warranty: Here again, the seller offers to repair the product within a certain time period if there are any manufacturing or other defects found in it after the purchase.
• Replacement Warranty: The Dealer or the Manufacturer offers to replace the product during a predefined period and for predefined manufacturing or other defects.
Any way customer”s money is 100% safe when buying products from astrologyswami.com .All genuine claims will be settled and monitored by Aastrologyswami.com team and the amount will be refunded to the customers
Replacement / Return Policy of Astrologyswami.com
To make customers feel safe and secure we have made certain replacement and Return polices and clarified to the sellers.
1. In-transit breakage/damage: Customers are requested to report any unfortunate in-transit breakage/damage within 48 hrs from the time of delivery by calling at helpline number or the vendor as may be given on site so that our team can ensure appropriate measures for replacement. Any such reporting after 48 hours does not fall under the Return Policy.
2. Manufacturing Defects: However, in case of any manufacturing defect in the product, it will be covered under manufacturer warranty. Customer can call the vendor directly and return the product within seven days and get the product replaced at cost to pay.
3. Read the Warranty in the description of product: All our vendors are instructed to write the warranty instruction in description so, customers must read the warranty policy of each vendor.
4. Regarding the return of amount paid for Pooja, Astrological Calculations, yearly predictions: There will be no return of amount. The client/customer must read the return policy on each product also. These amounts are non refundable, non claimable. We do not guarantee that you will get 100% results from the pooja or the astrological calculations be 100% correct. Astrology is a study and we make calculations according to it. Our astrologers / Pandits are expert in their work but we can’t change the fate of any person. The Upaay, Pooja are suggested according to the Hindu Vedas and Grantha’s as per our knowledge. If you have a trust in astrologyswami.com then only pay for for the services.